⌈All ALIS-branded products come with a warranty as part of our commitment to
providing professional and caring service⌋

Warranty period: 12-month free warranty & Lifetime maintenance support
If your product has an issue, please contact us first before bringing it in:
Vietnam: +84 909 460 418  –   UK: +44 7867 313699

Warranty Service Centers:

https://alisarch.com/● Vietnam: 39 Dang Tat, Tan Dinh Ward, HCMC

● UK: 17 Willey Terrace, Chatteris, Cambridgeshire PE16 6UD

We can help arrange transport of the item to our service center. Transport fees will be discussed depending on your location.

Warranty Conditions:

● The product must have an ALIS label and a valid purchase invoice within 12 months.

● Free warranty covers technical issues due to manufacturing defects (not including part replacements).

Warranty is NOT covered if:

● Missing order or incomplete warranty info.

● The warranty period is over.

● The product was modified or repaired without ALIS approval.

● Damage caused by misuse, impact, moving, improper storage.

● Accidents, fire, natural disasters.

● Stone materials are stained due to use.

Even after the warranty expires, we still offer repairs or replacement at the lowest possible cost (if applicable).